Are payments secure?

Quite ! Payments by credit card on the site are made via the Stripe payment system. The site does not take note of your banking information at any time.

How to contact customer service?

You have several options to contact me. By email to on the site via the contact form, or at 0633561152, for real emergencies 😉

How long will it take for me to receive my order?

Delivery times vary depending on the amount of work I have. Delivery times will always be noted when you order and a confirmation will be sent to you in the thank you email for your order.

I made a mistake in the delivery address, what should I do?

If your order has not yet been sent, contact me at so that I can change the delivery address. If your order has already been sent, unfortunately I will not be able to do anything.

I would like to cancel my order, is this possible?

You have a withdrawal period of 14 days, however if your order has been made to measure for you it will be sent to you and cannot be cancelled.

How do you subscribe to the newsletter ?

On the home page, you have a “subscribe” button. Simply enter your email address.

And here what do you do with our personal data?

I am uncompromising when it comes to protecting my clients’ data. Obviously they will not be sold and I do not practice any commercial “harassment” policy. You will only receive a few news per year, or a few current offers.

Can I return a product that I don't like?

Do you have a problem with your order? You are not fully satisfied with your product? It is best to contact customer service to find a solution. Otherwise you must return the product within 14 days, in its original packaging and in perfect condition. Return costs are the responsibility of the customer.

Can I collect my order in Montpellier?

Of course ! This saves you from paying delivery costs. Simply check the “in-store collection” box when you choose your delivery options. You can come and collect your order whenever you want during the opening hours of the “AteLiées” store, at 8bis rue André Michel in Montpellier.

Can I have a special discount?

Unless you have very, very pretty eyes, I only give discounts to people who don't ask for it 😉. Obviously, for professionals or large quantities ordered I apply reduction scales which you will have by contacting me on or via the site form.

Did not find what you were looking for ?

Send me an email to tell me what you're looking for and I'll get back to you as soon as possible. Be sure to include your order number (if you have one).

Send me an email to